When reporting suspected abuse to DSHS, what must you do?

When reporting suspected abuse to the Department of Social and Health Services (DSHS), it is crucial to provide a clear and accurate account of what you observed. By describing exactly what you have witnessed, you ensure that the report is based on factual information rather than assumptions or hearsay. This detailed description helps investigators understand the situation better and assess the specific circumstances surrounding the suspected abuse.

Accurate reporting is essential not only for the protection of the vulnerable individual involved but also for the integrity of the investigative process. Including specific details—such as the date, time, location, and nature of the observed behavior—can significantly impact how the case is handled. Therefore, being precise and factual in your observations is key to effective reporting and subsequent action.

In the context of the other options, having the client make the phone call may put them in a vulnerable position and may not be appropriate, especially if they are the victim. Contacting a supervisor or case manager first is important in many situations, but when it comes to reporting suspected abuse, immediate reporting to the appropriate authorities is necessary to ensure the safety and well-being of the client.